Periwinkle Mental Health LLC — SMS Terms & Conditions

These SMS Terms & Conditions explain how Periwinkle Mental Health LLC ("we," "us," "our") uses text messaging to communicate with you. By opting in to receive SMS messages from us, you agree to these terms.

1. Program Description

By opting in, you consent to receive SMS messages from Periwinkle Mental Health LLC at (440) 253-0335. These messages may include:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates
  • Two-way customer-care messages related to your care, questions, or scheduling

No marketing or promotional messages are sent.

2. Message Frequency

Message frequency varies based on appointment activity, but you may receive up to 4 messages per month.

3. Message and Data Rates

Message and data rates may apply.
Your mobile carrier’s standard text messaging fees may be charged.

4. How to Opt Out

You can opt out of receiving SMS messages at any time by texting:

  • STOP
  • CANCEL

Once you send STOP, you will no longer receive SMS messages from us. You may receive a confirmation message to verify your unsubscribe request.

5. How to Get Help

For SMS help, you can:

6. Your Privacy

Your privacy is extremely important to us. We make the following commitments:

  • Your personal and mobile information will never be shared with third parties for marketing or promotional purposes under any circumstances.
  • We do not transfer your personal data to any external organizations.
  • Access to your data is restricted to authorized personnel only.
  • Mobile opt-in information is never shared, sold, rented, or disclosed.

You can review our full Privacy Policy here:
https://www.periwinkle-mental-health.com/services/privacy-policy

7. Eligibility Requirements

By opting in, you confirm that:

  • You are the authorized user of the mobile number provided
  • You are at least 18 years of age or have parental/guardian consent
  • You can legally enter into this agreement

8. Supported Carriers

Most major U.S. carriers support our SMS program, including AT&T, Verizon, T-Mobile, and others. Carrier participation may vary, and carriers are not responsible for delayed or undelivered messages.

9. Changes to These Terms

We may update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the SMS program after changes are posted constitutes your acceptance of the revised terms.

10. Contact Information

If you have questions about these terms or your messaging rights, please contact us:

Periwinkle Mental Health LLC
Phone: (440) 253-0335
Email: info@periwinkle-mental-health.com
Contact form: https://www.periwinkle-mental-health.com/contact